Frequently Asked Questions - FAQ
Frequently Asked Questions - FAQ
- How do I receive my download?
- Once payment has been processes, you’ll see “processing order", then the screen turns to your download page.
- Then click the download link, click save as "file name" (make sure you remember where you save the file to). You'll also receive an email with the download link
- Where can I find my order history?
- Login
- Click on your name and your order history will appear, click on the order number to view the order
- How do I contact customer service?
- Please contact us via our contact page – Or email customer support at support @ sccdigitaldesigns.com
- How do I change or reset my password?
- Click Login – click forgot my password
- follow the instructions in the email you receive
- What is your refund policy?
- Our refund policy can be found here
- What do I do if I had an issue with my order?
- Send us a message via the contact page – link or email us at support @ sccdigitaldesigns.com
- How do I change or update my payment?
- We do not retain payment information, just change when you check out
- What can I do with the clipart I purchase?
- Please see our terms of use